Hospitality Assistant

Our client in the Construction sector is looking for a Hospitality Assistant who will be the face of their business, delivering exceptional customer service. You'll join a team that takes a real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

This role is contracted to 40 hours per week, working 5 days over 7. As a Hospitality Assistant, you will contribute to a passionate and friendly team . In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities:

• Handle customer feedback and resolve any minor complaints with professionalism and care, escalating to the Hospitality Supervisor and Manager if needed.
• To report health and safety issues to your line manager, including all accidents and near misses
• Customer service focused.
• Can work as a team but also willing to act on their own initiative
• Ability to work under pressed whilst maintaining a positive attitude
• Attention to detail.
• Always represent the Company in a positive manner.
• All company / client policies and procedures to be adhered to at all times.
• To complete all company training within set timeframes.
• Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties in other units as required.

Requirements:

To apply for this role you need to be confident, personable and professional. You must be well-presented, hardworking, and pro-active.

Benefits:

• NO WEEKENDS
• 21 days annual leave
• Diverse and inclusive workplace